Measuring performance is a key to realizing value from a collaboration. As the adage “You Manage what you can Measure” implies, the things you direct the most attention to are often the things you can actually measure. But this can be an empty exercise if you are not measuring the things that really matter. So is even more important measure what you value, so that the effort and attention is applied toward the outcomes you care about.
- Start with why you are partnering in the first place
- Measure value created by partnering in multiple dimensions
- Leverage the balanced scorecard
- Track leading indicator metrics to optimize performance